TERMS & CONDITIONS

Last updated: 14 June 2026

Overview

Welcome to The Earth Is My Place®.

These Terms & Conditions govern your use of our website and any purchase made through it. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website.

Throughout these Terms, “The Earth Is My Place”, “we”, “us”, and “our” refer to The Earth Is My Place. “You” and “your” refer to the website user or customer.

By using our website or making a purchase, you acknowledge that you have read and agree to our Privacy Policy.

Your personal information will be used in accordance with our Privacy Policy to process and fulfil your order, provide customer support, and, where permitted, send updates, marketing communications, and information about our products, promotions, and offers.

Eligibility

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction, or have consent from a parent or guardian
You will use this website only for lawful purposes
You will not use our products or services for any illegal or unauthorised activity

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to:

suspected fraud
incorrect pricing
misuse of the website
breach of these Terms

Website Use

This website is provided for the purpose of showcasing and selling our products.

We do not guarantee that:

The website will always be available or error-free
Product descriptions or other content are always accurate, complete, or current
The website is free from viruses or harmful components

Your use of this website is at your own risk.

Products and Descriptions

We make every effort to display product colours, images, and descriptions accurately.

However:

Colours may vary depending on your device screen
Product images are for illustrative purposes only
Minor variations in design or materials may occur

We reserve the right to modify or discontinue products without notice.

Orders

All orders are subject to acceptance and availability.

We may refuse or cancel any order if:

Fraud or unauthorised activity is suspected
Pricing errors have occurred
Products are unavailable
There is a breach of these Terms

If your order is cancelled after payment, you will receive a full refund.

We may also limit or refuse orders where we reasonably believe products are intended for resale or unauthorised commercial use, unless previously agreed in writing.

Personal Use and Resale Restrictions

Products are intended for personal use unless otherwise agreed in writing.

We reserve the right to refuse orders where we reasonably believe products are being purchased for resale or unauthorised commercial use.

Pricing

All prices are listed in Australian Dollars (AUD).

Prices are subject to change without notice.

Shipping costs are not included unless stated otherwise.

Pricing Errors

While we take reasonable care to ensure that prices are accurate, errors may occasionally occur.

If a pricing error is identified after an order has been placed, we reserve the right to:

Cancel the order and issue a full refund; or
Contact you to confirm whether you wish to proceed with the order at the correct price.

Payments

Payments are processed securely through Stripe and other trusted third-party payment providers.

Available payment methods may vary and are displayed at checkout. These may include:

Visa
Mastercard
American Express
Other payment methods supported by our checkout system

Additional payment options may be offered from time to time, including third-party payment providers and buy-now-pay-later services such as PayPal, Afterpay, Klarna, Zip Pay, or similar services.

Purchases are also subject to the terms and conditions of the relevant payment provider.

The Earth Is My Place does not store full credit card details.

Payment Security

We take reasonable steps to protect your information.

Payment transactions are processed through secure third-party payment gateways using industry-standard encryption and security measures.

While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

Shipping and Delivery

Delivery times provided are estimates only.

Processing and shipping times may vary depending on product availability, order volume, carrier performance, and external circumstances.

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Natural disasters
Industrial action
Government restrictions
Events beyond our reasonable control

Risk and ownership of the products pass to you upon delivery to your nominated address. This means that once the order has been successfully delivered, you are responsible for the products, including any loss, theft, or damage that may occur thereafter.

International Orders

We may accept orders from customers outside Australia.

For international orders, customers are responsible for any customs duties, import taxes, VAT, tariffs, clearance fees, or other charges imposed by the destination country.

These charges are not included in product prices or shipping costs unless expressly stated.

We are not responsible for delays, restrictions, or issues caused by customs authorities in the destination country.

Returns and Refunds

We comply with Australian Consumer Law.

You may be entitled to a repair, replacement, or refund where products:

Are faulty;
Are not as described; or
Are not fit for their intended purpose.

We do not offer refunds for change of mind unless otherwise stated in our Refund Policy.

Additional conditions relating to returns and refunds may apply and are outlined in our Refund Policy.

Corporate Merchandise and Custom Orders

The Earth Is My Place may offer custom-branded apparel and merchandise services for businesses, organisations, schools, clubs, events, and other approved entities.

Custom products supplied by The Earth Is My Place are intended for promotional, corporate, team, event, fundraising, or internal organisational purposes.

Unless otherwise agreed in writing, custom-branded products may not be purchased for the purpose of establishing, operating, or supplying a separate clothing brand, fashion label, apparel business, or commercial resale operation.

Customers are responsible for ensuring they have the necessary rights, permissions, licences, or authorisations to use any logos, trademarks, artwork, designs, or other materials provided to us.

By submitting logos, artwork, or branding materials, you warrant that you have the legal right to use those materials and agree to indemnify The Earth Is My Place against any claims arising from unauthorised use of intellectual property.

Custom-made, personalised, or branded products may not be eligible for return, exchange, or refund unless required under Australian Consumer Law or where the product is faulty, damaged, or not produced in accordance with the approved design.

We reserve the right to refuse any custom order that:

Infringes intellectual property rights;
Contains unlawful, offensive, discriminatory, or inappropriate content;
Is intended for resale as part of a clothing or apparel business; or
Conflicts with our values, policies, or business objectives.

Loyalty Programs, Promotions and Discounts

From time to time, we may offer:

Discounts;
Promotional campaigns;
Referral programs;
Rewards programs;
Loyalty programs.

We reserve the right to modify, suspend, or discontinue any program or promotion at any time.

Points, rewards, discounts, or benefits have no cash value unless expressly stated.

We may cancel rewards or benefits where misuse, abuse, fraud, or manipulation is suspected.

Customer Reviews and User Content

If you submit reviews, testimonials, comments, photographs, videos, or other content to us, or if you tag, mention, or otherwise share content relating to The Earth Is My Place on social media platforms (including Instagram, TikTok, Facebook, or similar platforms), you grant The Earth Is My Place a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, modify, and share that content for marketing, promotional, advertising, and business purposes.

You confirm that:

You own or have permission to submit the content.
The content is accurate to the best of your knowledge.
The content does not infringe the rights of any third party.

We reserve the right to remove or choose not to use any content that is misleading, unlawful, offensive, defamatory, inappropriate, or otherwise inconsistent with our values.

Intellectual Property

All content appearing on this website, including:

Logos
Branding
Graphics
Photographs
Product designs
Text
Website design and layout

is owned by or licensed to The Earth Is My Place® and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or exploit any content without prior written permission.

Third-Party Services and Links

This website may contain links to third-party websites or services.

We do not control and are not responsible for the content, privacy practices, products, or services of third-party websites.

The inclusion of a link does not imply endorsement by The Earth Is My Place.

Chargebacks and Payment Disputes

If you experience an issue with your order, we encourage you to contact us directly before initiating a payment dispute or chargeback.

By making a purchase, you agree not to submit fraudulent or unjustified chargebacks.

We reserve the right to provide payment processors and financial institutions with transaction records, delivery confirmations, customer communications, and other evidence to respond to disputes.

We may restrict future purchases where misuse of chargeback processes is identified.

Limitation of Liability

To the maximum extent permitted by law, The Earth Is My Place is not liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, our products, or our services.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.

Events Beyond Our Control

We are not responsible for delays or failures in performance caused by circumstances beyond our reasonable control, including:

Natural disasters;
Floods;
Fires;
Pandemics;
Industrial disputes;
Transport disruptions;
Internet outages;
Supplier failures;
Government actions or restrictions.

Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.

Any disputes arising in connection with these Terms or your use of this website will be subject to the non-exclusive jurisdiction of the courts of Queensland, Australia.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

The Earth Is My Place

Email: contact@theearthismyplace.com

Website: www.theearthismyplace.com.au